Privacy Policy

1. Information We Collect

When you use SweetChat.ai, we may collect the following information:

• Account information: email address, name, and profile details you provide
• Conversation data: messages exchanged with AI characters
• Usage data: pages visited, features used, and interaction patterns
• Technical data: IP address, browser type, and device information

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Personalize your experience and AI character interactions
• Process your subscription and payments
• Communicate with you about service updates
• Improve our platform and develop new features

3. Data Storage and Security

Your conversations and personal data are stored securely on our servers. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Conversation Privacy

Your conversations with AI characters are private and only accessible to you. We do not share, sell, or make your conversations available to other users or third parties. Conversation data may be used in anonymized, aggregated form to improve our AI models.

5. Third-Party Services

We use third-party services for payment processing and AI functionality. These services have their own privacy policies and handle data according to their respective terms. We do not share your conversation content with payment processors.

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics tools to understand how our service is used. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data and conversations will be permanently removed from our systems within 30 days.

9. Children's Privacy

SweetChat.ai is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at our contact page.